Medical Staff
Clinical and office staff

Our clinical staff is made up of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants and a Licensed Medical Technologist, all of whom work together to provide state of the art care to your child.

Many of our nurses have dedicated their careers to pediatrics. Whether you are speaking to a phone nurse or being cared for by one of our floor nurses, you can feel assured that your child is receiving the best nursing care available in a loving environment. In addition, our clinical staff members are regularly given the opportunity of bringing their medical knowledge up-to-date with continuing education classes.

We take much pride in our clinical staff and the level of care that they provide. Our telephone triage nurses are exclusively Registered Nurses or Licensed Practical Nurses with long service records in pediatrics.

Office staff
The business department at Asheville Children’s Medical Center is staffed by a team of professionals trained to serve you in the areas of insurance, billing and records management. Our combined experience totals over 65 years at Asheville Children’s Medical Center.

Insurance claims are submitted electronically to an insurance clearing house, which in turn serves most major insurance payers and North Carolina Medicaid. This electronic format streamlines claims processing and payment time. We are in complete compliance with the Federal Health Insurance Portability and Accountability Act of 1996, upon its pending implementation.

The business departments are located at our Biltmore and our Skyland office and can be reached by dialing 828-258-0969.  For billing and insurance matters, please dial 828-687-8709 or fax correspondence to 828-687-0252.