Insurance Information
At Asheville Children’s Medical Center we participate in many managed care plans and see patients with traditional insurances. See the plans below for reference. Many plans require that you make a co-payment at the time of the visit. To make it easier for you, we accept cash, check and most major credit cards at our offices.

We participate with the following plans:

Blue Cross/ Blue Shield of North Carolina Medcost
Cigna Health Choice
Champus Standard (only) Humana
Medicaid Crescent PPO Note: Call for a current list of participating employers.
United Health Care State (Costwise)

If we are referring you to another doctor for additional care, your particular plan may require a special authorization. Please check with your booklet or call your health insurance company, or the human resources office at your place of employment.

Billing
Payment is expected for your portion of charges at the time of services. Co-payments may not be billed later and are not discounted. We will prepare and submit a claim to your insurance company if we participate with them (see insurance information section for a list).
It is important for you to make the decisions about your child’s care, rather than depending on a disinterested third party. We are pleased to provide this very important care for your child; however, we will not recode services to facilitate insurance coverage. We bill only for services that are documented. Please be aware of our policy and your benefits prior to the service.

We send monthly statements of your account showing the amount billed to your insurance company and the amount currently due from you. If your insurance company has not paid within 60 days we ask that you contact your company directly to find out the status of your claim. Please keep in mind that you are responsible for any amounts not paid by your insurance company.

For a full financial policy contact our business office or request one when you are in for your next appointment.